Questions & Answers
ow7 Frequently Asked
Questions
A Myanmar-language FAQ page that clearly answers questions about casino games, deposits and withdrawals, football betting, and account verification.
This page brings together the questions that players ask most often when using the ow7 platform. Not sure about Live Casino game rules, unclear on how to deposit or withdraw, or want to understand how to read football Odds — you can find the answers here. The content is based on questions sent in by Myanmar players on the ground, so we hope the questions on your mind are answered right here.
Live Casino
Dragon Tiger is a simple Live card game where only two cards are dealt. You bet on whether the Dragon side or the Tiger side will receive the higher card. Compared to Baccarat, fewer cards are dealt and rounds are faster, which makes it a popular game among Myanmar players.
ow7's Live Casino can be played on mobile phones, tablets, and desktops through any browser. There is no need to download a separate app. With a good internet connection, you can watch the live stream smoothly and interact with the dealer in real time.
Table limits vary depending on the game type and the table. There are low-limit tables for newer players and VIP tables for high-stakes players, so you can choose a table that fits your budget. You can see the different bet ranges for each game by opening it in the game lobby.
Roulette is a game where you place bets on which number the ball will land on a spinning wheel, the colour (red or black), or a single number or a range. The payout depends on your choice — betting on an exact single number gives a higher payout, while broader choices like Red/Black give a lower payout but a better chance of winning.
In Baccarat, you can place bets on three sides: Player, Banker, and Tie. You cannot bet on both sides at the same time, but the rule where a small commission is charged when betting on the Banker side will be shown in advance at the game Table. Baccarat is a straightforward game where the side whose last digit of the card total is closest to 9 wins.
Deposits
ow7 does not charge any platform fee or processing fee on deposits. If your payment provider charges a mobile banking fee on their end, that is not related to ow7. The amount you deposit goes directly into your game account balance.
At ow7, you can deposit and withdraw using KBZPay, Wave Money, AYA Pay, and CB Pay. With support for all four Myanmar digital wallets, you can deposit instantly from your phone — no need to visit a bank branch.
To deposit with Wave Money — log in to your ow7 account and select Wave Money under deposits, transfer money from your Wave Money app to the Wave Money number shown, upload a screenshot of the slip on the platform, and your balance will be updated within a short processing time. You can ask questions via 24/7 Live Chat.
The minimum deposit at ow7 is 3,000 Ks, and this applies to all payment methods. For withdrawals, you can submit a request once your balance exceeds 10,000 Ks.
First, save your payment slip (screenshot). Then contact ow7's 24/7 Live Chat and send your transaction reference number, deposit amount, and slip. The support team will verify and resolve it quickly. Requests without a slip may be delayed, so we recommend keeping your slip every time you deposit.
Football Questions
An accumulator combines bets on more than one match into a single bet — if any one match loses, the entire bet is lost, but if all matches win, you can receive a much larger payout. You can combine from 2 up to 10 or 12 matches, and the odds for each match are multiplied together, so the reward is high and so is the risk.
ow7 covers football competitions around the world, including EPL (English Premier League), MNL (Myanmar National League), UEFA Champions League, FIFA World Cup qualifying matches, and Myanmar national team fixtures. You can check the match coverage on the football page, updated daily.
After a football match ends, bets are settled and the winnings will reach your Balance shortly after the match is over. If the official result is delayed due to outstanding doping-related matters, settlement may also be slightly delayed. In that case, settlement will still be carried out based on the official result once it is available.
Handicap is a virtual goal number that levels the gap between two teams. For example, if Team A is set at (-1), Team A must win by 2 goals for your bet to pay out. Odds are shown in decimal format — 1.90 means that if you bet 1,000 Ks and win, you get back 1,900 Ks. Note that odds on the ow7 football page change with every match.
ow7 supports Live Betting. While a match is in progress, Odds change in Real-Time as the match situation shifts, so you can make decisions and place bets as the game unfolds. When placing an In-Play bet, Odds can change quickly, so you need to Confirm immediately.
Personal Information Verification
ow7 protects the NRC photos or identity documents you submit for verification using SSL encryption, and your data is kept secure even after verification is complete. It is never sold or shared with third parties. You can read the full data protection details in our Privacy Policy.
KYC (Know Your Customer) Verification may be requested at the time of withdrawal or when your account balance reaches a certain level after registration. This is to confirm that the account belongs to the player themselves and that it matches the registered Payment method. Verifying in advance can reduce delays at the time of withdrawal.
KYC Verification is carried out to protect players' accounts and to prevent illegal financial activity. It is one of the platform's protection mechanisms, and is the final safeguard to prevent unauthorised parties from accessing and withdrawing a player's Balance. ow7 places the highest priority on the security of players' funds and personal information.
The name registered on your ow7 account and the name registered on your KBZPay / Wave Money / AYA Pay / CB Pay withdrawal account must match 1:1. If they differ, Verification cannot be completed and the withdrawal will be put on hold. If you have a problem, contact the Support Team immediately.
If your Verification Request is rejected, the ow7 Support Team will contact you to explain the reason and guide you on which document needs to be corrected and resubmitted. You can Resubmit shortly after, and you can get guidance through 24/7 Live Chat. Note that taking clear photos reduces the chance of rejection.
We're here to help
Can't find your question in this FAQ? The ow7 support team is available 24/7 via Live Chat in Myanmar language. You can also reach us by email, and our knowledgeable local team will respond right away.
24/7 Live Chat (Myanmar language)